SHIPPING POLICY

Thank you for choosing Kravin! We are committed to providing you with a delightful shopping experience, including prompt and reliable shipping services. Please read our Shipping Policy carefully to understand our shipping options, rates, and estimated delivery times.

  1. Shipping Destinations

We currently offer shipping to addresses within the United States and select international countries. If your country is not available for shipping during checkout, please contact us, and we will do our best to assist you.

  1. Shipping Options and Rates

a. Within the USA: We offer standard shipping within the USA for a flat rate of $4.95. This option typically takes 7 to 10 business days for delivery. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

b. International Shipping: For customers outside of the USA, we offer international shipping at a flat rate of $7.95. International shipments generally take between 10 and 20 business days for delivery, depending on the destination country’s customs procedures and transit times. Please note that additional customs fees, taxes, or duties may apply upon delivery, which are the responsibility of the recipient.

  1. Order Processing Time

Once your order is placed and payment is confirmed, our team will process and prepare your items for shipment. Please allow 1 to 2 business days for order processing before it is dispatched for shipping. During peak seasons or promotional periods, order processing may take longer, and we appreciate your patience.

Processing time: 2-3 business days

Total delivery time= Processing time + Shipping time

Business day: Monday to Saturday

  1. Tracking Your Order

To keep you informed about the progress of your shipment, we will provide you with a tracking number once your order is shipped. You can track your package’s status by entering the tracking number on our website or the shipping carrier’s website.

  1. Shipping Delays

While we strive to meet our estimated delivery times, please understand that occasional delays may occur due to unforeseen circumstances beyond our control, such as weather conditions, customs clearance processes, or carrier disruptions. We appreciate your understanding and patience in such situations.

  1. Address Accuracy

To ensure successful delivery, please double-check and provide accurate and complete shipping information during checkout. We are not responsible for any delays or misdelivery caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately, and we will make every effort to assist you. However, please note that we cannot guarantee address changes once an order is processed.

  1. Customer Responsibility

Please note that once the package is handed over to the shipping carrier, we are no longer liable for any loss, damage, or theft that may occur during transit. It is the customer’s responsibility to ensure a safe and secure delivery location. If you encounter any issues with your shipment, please contact the shipping carrier directly to file a claim or resolve the matter.

  1. Contact Us

If you have any questions, concerns, or special shipping requests, please feel free to contact us using the following details:

Email: [email protected]

Address: 1942 Broadway ST STE 314C, Boulder, CO 80302, USA