PRIVACY POLICY

Privacy Policy

Effective Date: 01/01/2023

At Kravin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or making a purchase. By accessing or using Kravin, you agree to the terms and practices outlined in this Privacy Policy.

  1. Information We Collect

a. Personal Information: When you make a purchase or create an account on Kravin, we may collect personal information such as your name, email address, shipping address, and phone number. This information is necessary to process your orders, provide customer support, and deliver a personalized shopping experience.

b. Payment Information: To process your payments, we collect and securely transmit your payment details, including credit card information, to our payment processors. Please note that we do not store or retain your payment information on our servers.

c. Device and Log Information: When you visit our website, we automatically collect certain information about your device, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website’s functionality, analyze trends, and enhance your user experience.

  1. How We Use Your Information

a. Order Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping and delivery.

b. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

c. Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products, and offer tailored promotions and discounts.

d. Communication: We may use your email address to send you order updates, shipment notifications, promotional offers, and newsletters. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

e. Analytics and Improvements: We analyze the information collected to improve our website’s functionality, enhance your user experience, and optimize our marketing efforts.

  1. Information Sharing and Disclosure

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These service providers are contractually obligated to handle your information securely and use it solely for the purposes specified.

b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect the rights, property, or safety of Kravin, our customers, or others.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete or request the removal of your personal information from our records, please contact us using the information provided below.

  1. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices

a. Access and Correction: You have the right to access and update the personal information we hold about you. You can review and modify your account information by logging into your Kravin account. For any assistance or requests regarding your personal information, please contact us using the information provided below.

b. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.

c. Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the email or contacting us directly.

  1. Children’s Privacy

Kravin is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information promptly. If you believe we have collected personal information from a child under 13, please contact us immediately.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date” to indicate when the changes take effect. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Address: 1942 Broadway ST STE 314C, Boulder, CO 80302, USA